VerifyAdvantage®TM Frequently Asked
What is VerifyAdvantage®?
VerifyAdvantage® is First Advantage’s secure, Web based employment and income verification
service. This service allows requestors, such as credit lenders, mortgage companies,
government agencies and prospective employers, to confirm a current or former employee’s
income or employment information.
Who uses VerifyAdvantage®?
Individuals/employees use VerifyAdvantage® to provide proof of employment and/or income
when securing financing or housing, as well as when applying for a job or government
assistance. For example, before receiving a loan, the lender requires proof of income
and employment to reduce the risk of the individual not repaying the loan. The lender
goes to www.verifyadvantage.com to get the necessary proof.
Employers use VerifyAdvantage® to provide their staff relief from most of the administrative
hassle of verifications and to improve this important service for employees. VerifyAdvantage®
also helps reduce the potential for releasing inaccurate information, as well as
releasing information to the wrong person/business.
Requestors include organizations such as mortgage companies, banks, lenders, apartment
complexes, government agencies and potential employers. Requestors use VerifyAdvantage®
to confirm employment/income information before providing financing, employment,
government assistance or housing.
Can anyone view employee information?
No. Requestor organizations must complete a proprietary screening process and be
identified as a legitimate organization.
What if my employees do not want anyone to see their information on VerifyAdvantage®?
VerifyAdvantage® offers your employees robust access controls. Employees can approve
or deny access to their data, as well as monitor who is accessing their data.
How long does it take to get a verification?
For credentialed requestors, most verifications can be processed instantly.
What if my employees do not believe the information provided is correct?
VerifyAdvantage® provides your employees with the ability to dispute information they
believe is inaccurate. The automated dispute resolution feature helps facilitate
the resolution process
Is the login secure?
Each employee will be provided a secure login, which should not be shared with anyone.
How do I get more information?
Go to Contact Us or call 1 (866) 894-7687.